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button:hover{background:#1f3729;color:#fff;border-color:#1f3729}.owner-content{padding:28px}.owner-tenant-list{display:flex;flex-direction:column;gap:10px;margin-top:8px}.owner-tenant-row{display:flex;align-items:center;gap:16px;padding:14px 16px;border-radius:10px;background:var(--surface-2);border:1px solid var(--line)}.owner-tenant-row.inactive{opacity:.55}.owner-tenant-info{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}.owner-tenant-info strong{font-size:14px}.owner-tenant-info span{font-size:12px;color:var(--muted)}.owner-tenant-info em{font-size:11px;color:var(--muted);font-style:normal}.usage-table-wrap{overflow-x:auto;margin-top:8px}.usage-table{width:100%;border-collapse:collapse;font-size:13px}.usage-table th,.usage-table td{text-align:left;padding:8px 12px;border-bottom:1px solid var(--line)}.usage-table th{background:var(--surface-2);font-weight:600;font-size:12px;color:var(--muted)}.preset-row{display:flex;flex-wrap:wrap;gap:8px}.alias-tag{display:inline-flex;align-items:center;gap:4px;background:var(--green-soft);border:1px solid #a7f3d0;color:var(--green);border-radius:20px;padding:2px 10px 2px 12px;font-size:12px;font-weight:500}.alias-tag-remove{background:none;border:none;cursor:pointer;color:inherit;opacity:.6;padding:0 2px;font-size:11px;line-height:1}.alias-tag-remove:hover{opacity:1}.snapshot-pre{margin:0;font-family:inherit;font-size:12px;line-height:1.6;color:var(--muted);white-space:pre-wrap;word-break:break-word;background:var(--surface-2);border-radius:6px;padding:12px 14px;max-height:320px;overflow-y:auto}.conv-card-view-btn{display:block;width:100%;margin-top:12px;padding:7px 0;border:1px solid var(--line);border-radius:6px;background:var(--surface-2);color:var(--green);font-size:13px;font-weight:600;cursor:pointer;transition:background .15s,border-color .15s}.conv-card-view-btn:hover{background:var(--green-soft);border-color:var(--green)}.conv-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0000007f;display:flex;align-items:center;justify-content:center;z-index:1000;padding:16px}.conv-modal-box{background:var(--surface);border-radius:12px;box-shadow:0 24px 60px #00000040;width:100%;max-width:680px;max-height:85vh;display:flex;flex-direction:column;overflow:hidden}.conv-modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--line);flex-shrink:0}.conv-modal-header-info{display:flex;flex-direction:column;gap:4px;min-width:0}.conv-modal-title{font-size:15px;font-weight:700;color:var(--text);line-height:1.3}.conv-modal-meta{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;color:var(--muted)}.conv-modal-close{flex-shrink:0;width:30px;height:30px;border:none;border-radius:50%;background:var(--surface-2);color:var(--muted);font-size:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:background .15s}.conv-modal-close:hover{background:var(--line)}.conv-modal-messages{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:10px}.conv-modal-empty{text-align:center;color:var(--muted);font-size:13px;margin:auto;padding:32px 0}.msg-row{display:flex;max-width:82%}.msg-row-left{align-self:flex-start;justify-content:flex-start}.msg-row-right{align-self:flex-end;justify-content:flex-end;max-width:82%}.msg-bubble{border-radius:12px;padding:8px 12px;font-size:13px;line-height:1.5;word-break:break-word;max-width:100%}.msg-customer{background:#f1f5f9;color:#1e293b;border-top-left-radius:2px}.msg-business{background:#dcfce7;color:#14532d;border-top-right-radius:2px}.msg-unknown{background:#fef9ec;color:#78350f;border-top-left-radius:2px}.msg-sender{font-size:11px;font-weight:700;margin-bottom:3px;opacity:.7}.msg-text{white-space:pre-wrap}.msg-time{font-size:10px;opacity:.55;margin-top:4px;text-align:right}.msg-system{text-align:center;font-size:11px;color:var(--muted);padding:2px 8px;align-self:center;background:var(--surface-2);border-radius:10px}.toast{position:fixed;bottom:24px;right:24px;z-index:100;display:flex;align-items:flex-start;gap:10px;max-width:420px;padding:14px 16px;border-radius:10px;box-shadow:var(--shadow);font-size:14px;line-height:1.45;animation:toast-in .25s ease-out}.toast-success{background:var(--green-soft);border:1px solid var(--green);color:#124a30}.toast-error{background:var(--red-soft);border:1px solid var(--red);color:#7a1710}.toast svg{flex-shrink:0;margin-top:1px}.toast-text{flex:1}.toast-close{background:none;border:none;cursor:pointer;color:inherit;padding:0;opacity:.7}.toast-close:hover{opacity:1}@keyframes toast-in{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@media(max-width:900px){.app-shell{grid-template-columns:minmax(0,1fr)}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center;gap:12px;padding:12px 16px}.sidebar .brand span{display:none}.nav-list{display:flex;flex:1 1 100%;gap:4px;overflow-x:auto;padding-bottom:4px;-webkit-overflow-scrolling:touch}.nav-list button{width:auto;flex-shrink:0;padding:9px 12px;min-height:40px}.privacy-note{display:none}.logout-button{margin:0 0 0 auto}.main{padding:18px 14px}.topbar h1{font-size:clamp(22px,6vw,30px)}.content-grid{grid-template-columns:minmax(0,1fr)}.toast{left:14px;right:14px;bottom:14px;max-width:none}table{display:block;overflow-x:auto}}